Print menus are grey

Main conference control and voting software
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Questions about the installation and operation of Close Talk Control
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Posts: 1
Joined: 30 Jan 2012, 17:07

Print menus are grey

Post by Leiter »

the printing seems to be disabled in the new version of Close Talk Control, is there any setting I need to do!?


Closetalk Support
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Posts: 29
Joined: 30 Jan 2012, 12:10

Re: Print menus are grey

Post by Closetalk Support »

sorry for the problem, this is a known issue and will be fixed ASAP. Until a new version is ready, the printing function can be brought back by doing the following:

1: Right-click the Close Talk Control shortcut program icon on the start menu and choose "Properties" (or the equivalent in your local language).
2: Click the "Compatibility" tab on the top
3: Enable "Compatibility mode" by ticking the checkbox before "Run this program in compatibility mode for:"
4: Click the combo box under and select "Windows 2000"
5: Click OK to exit the properties window

Printing should now be available.
Best Regards
Close Talk Support

All posts are believed to be fully accurate for a normal system, instructions and procedures should be followed in detail. If in doubt, please ask for clarifications. Close Talk Conference System makes no guarantees that information posted here will not cause other direct or indirect problems due to unforeseen circumstances and will not accept liability for events including but not limited to data losses, system downtime, missed deadlines, etc. It is assumed that the customer has and is taking professional precautionary actions suitable for their own system and user environment to prevent such losses.

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